Privacy Notice
Welcome to Aurora Travelling!
This Privacy Notice explains how we collect, use, disclose, and protect your personal information when you use our website and associated services, including our travel planning services, group tours, digital travel guides and eBooks. We are committed to safeguarding your privacy in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.
1. Information We Collect
1.1 Personal Information
You may voluntarily provide personal information, such as:
Your name, email address, telephone number, and other contact details.
Information provided when making reservations or enquiries.
Data from comments, reviews, and other submissions on our website.
1.2 Automatic Information
When you visit our website, we automatically collect certain information via cookies and similar technologies, including:
Your IP address, browser type, and operating system.
Device details (e.g. screen resolution).
Browsing behaviour (pages visited, time spent, referral sources).
1.3 Hosting Provider (Wix)
Our website is hosted on Wix, which processes data on our behalf to ensure functionality and security. For further details, please consult Wix’s Privacy Policy.
2. Use of Your Information
2.1 Purpose
We use your information to:
Provide, maintain, and improve our services;
Process reservations and orders;
Personalise content and enhance your experience;
Analyse website traffic and performance;
Communicate with you regarding enquiries, reservations, and order updates.
2.2 Legal Bases
We process your data on the following legal bases:
Consent, when you provide your explicit consent;
Legitimate Interests, to improve our services and website functionality;
Legal Obligation, to comply with applicable laws.
3. Disclosure of Your Information
3.1 Third-Party Service Providers
We may share your information with trusted service providers (e.g. Wix, payment processors, travel partners) who assist us in operating the website, processing reservations, and fulfilling orders. These providers are obliged to protect your data and only use it for the specified purposes.
3.2 Legal Compliance
Your information may be disclosed if required by law or to protect our rights, property, or safety.
3.3 International Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards (e.g. Standard Contractual Clauses) are in place.
4. Cookies and Tracking Technologies
4.1 Cookies
We use cookies to:
Enable essential functionalities (security, performance);
Analyse browsing behaviour and improve our services;
Serve third-party analytics cookies (e.g. Google Analytics) as provided by Wix.
You may manage your cookie preferences via your browser settings or the cookie banner on our website.
5. Security of Your Data
5.1 Security Measures
We implement technical and organisational measures to protect your data, including:
Data encryption (SSL/TLS provided by Wix);
Platform security (firewalls, DDoS protection, vulnerability scans);
Restricted access to personal data by authorised personnel;
Regular reviews and updates of our security practices.
Despite our efforts, no online transmission or storage method is 100% secure.
6. Data Retention
We retain your data only for as long as necessary to fulfil the purposes described in this Notice or as required by law. When the data is no longer needed, it will be securely deleted or anonymised.
7. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
Right of access – request a copy of the data we hold about you;
Right of rectification – correct inaccurate or incomplete data;
Right to erasure – request deletion of your data (subject to legal limitations);
Right to restrict processing – limit the use of your data;
Right to data portability – receive your data in a machine-readable format;
Right to object – object to certain processing activities, such as direct marketing;
Right to withdraw consent – withdraw your consent for the processing of your data.
To exercise these rights, please contact us at: historiasencantadas.viagens@gmail.com
We will respond within one month, as required by the GDPR.
8. Children’s Privacy
8.1 Age Restrictions
Our website is not intended for individuals under 13 years of age.
8.2 Parental Consent
If we discover that we have collected data from a child under 13 without parental consent, we will delete such data immediately.
9. Affiliate Links
9.1 Affiliate Links
Some links on our website are affiliate links. If you click on these and make a purchase, we may earn a commission at no extra cost to you.
9.2 Third-Party Websites
By clicking an affiliate link, you may be redirected to a third-party website. We are not responsible for the privacy practices or content of these sites. We recommend that you review their privacy policies.
10. Automated Decision-Making
At present, our website does not use any automated decision-making processes that significantly affect you. Should such processes be introduced in the future, we will provide further information and obtain any necessary consent.
11. Data Protection Officer / Contact
If you have any questions regarding our data protection practices or this Privacy Notice, please contact us at: historiasencantadas.viagens@gmail.com
12. Changes to This Privacy Notice
We may update this Privacy Notice periodically to reflect changes in our data processing practices or legal requirements. Any updates will be published on this page. Please review it regularly.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Notice or your personal data, please contact us at: historiasencantadas.viagens@gmail.com
By using our website and services, you acknowledge that you have read, understood, and agree to the treatment of your personal information as described herein.
Last updated: 04/03/2025